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Helpful answers about our services, process, and support

We build and support websites, apps, bespoke platforms, Unity multiplayer systems, hosting, and long-term technical partnerships. These FAQs cover the questions we are most often asked before, during, and after a project.

Working With CoreTechnics

Who do you typically work with?

We work with small businesses, startups, established organisations, membership bodies, and teams that need a dependable technical partner. Some clients come to us for a focused website or app, while others need bespoke platforms, integrations, multiplayer systems, hosting, or ongoing support.

The best fit is a project with a clear goal, open communication, and a shared commitment to building something properly.

What services do you provide?

We design, build, and support websites, mobile apps, web applications, bespoke platforms, and Unity multiplayer systems. We also provide managed hosting, monitoring, maintenance, updates, and ongoing technical support.

Our projects often include backend APIs, databases, user accounts, payment integrations, dashboards, automation, cloud infrastructure, and connected systems that help digital products operate reliably beyond launch.

How much experience does the team have?

CoreTechnics was established in 2023, but our team brings together more than 29 years of combined experience across websites, applications, cloud infrastructure, hosting, multiplayer systems, and bespoke software development.

That experience helps us make practical technical decisions, avoid unnecessary complexity, and guide projects with confidence from discovery through to long-term support.

What budgets do you work with?

Every project is different, so we prefer to understand the goal before recommending a route. Some clients need a focused website, landing page, or support package, while others need larger bespoke platforms, applications, integrations, or long-term technical partnerships.

During discovery we help identify the most practical approach for your goals, priorities, and available budget. If there is a simpler or more cost-effective way to achieve the result, we will tell you.

How do you manage projects and communication?

We use Asana for project management so tasks, updates, feedback, content requests, and decisions are kept in one clear place. As a client, you can be invited to the project board as a guest and use it for free.

This helps everyone stay aligned, reduces lost messages, and gives you better visibility over progress throughout the project.

What happens before a project starts?

We begin by understanding what you want to achieve, who the product is for, what problems need solving, and what success should look like. From there, we can recommend the right structure, technology, features, and delivery approach.

This early discovery stage helps avoid unnecessary features, reduces risk, and gives the project a clearer direction before design or development begins.

Do you use AI in your development process?

Yes, where it helps. We use AI to support discovery, planning, prototyping, development workflows, documentation, testing ideas, and automation opportunities. However, AI does not replace engineering judgement.

Every project still needs clear thinking, careful review, security awareness, and experienced developers making the right decisions.

Websites, Platforms & Integrations

What types of websites do you build?

We build everything from focused brochure websites and landing pages to larger digital platforms with user accounts, dashboards, payments, bookings, integrations, and content management tools.

We will help you choose the right approach based on your goals, budget, users, and how the website needs to support your business long term.

Do you build WordPress websites?

Yes. We build and support WordPress websites where WordPress is the right fit for the project. This can include custom themes, content structures, forms, integrations, performance improvements, maintenance, and hosting.

We also build bespoke websites and platforms when a standard CMS is not the best solution.

Can you build bespoke platforms or dashboards?

Yes. We build bespoke systems where a standard website or off-the-shelf tool is not enough. This can include dashboards, portals, admin tools, member areas, reporting systems, workflow tools, and connected business platforms.

These projects usually involve careful planning around users, permissions, data, integrations, security, and long-term maintainability.

Can you connect our website or app to other systems?

Yes. We regularly work with APIs, databases, payment providers, CRM systems, email platforms, booking tools, dashboards, reporting systems, and internal business software.

Good integrations can reduce manual work, improve accuracy, and help different parts of your digital ecosystem work together more effectively.

Apps & Mobile Development

Do you build mobile apps?

Yes. We build mobile applications for iOS and Android, with a focus on practical user experiences, reliable functionality, and long-term maintainability.

App projects can include user accounts, notifications, payments, bookings, dashboards, offline features, API integrations, admin tools, and supporting backend systems.

Should we build a native app, web app, or website?

It depends on what users need to do. A website may be best for visibility, enquiries, and content. A web app can work well for portals, dashboards, and internal tools. A native app is usually best when users need mobile-first features such as push notifications, camera access, location tools, offline use, or app store distribution.

We can help you compare the options and choose the route that best fits your users, goals, and budget.

Can you handle app store submission?

Yes. We can help prepare your app for Apple App Store and Google Play submission, including build preparation, testing, screenshots, descriptions, privacy information, and support through the review process.

We also help with future updates once the app is live.

Unity Multiplayer & Game Systems

Do you build games and multiplayer systems?

Yes. We support Unity game development and specialise in the online systems behind multiplayer experiences. This can include dedicated servers, matchmaking, player accounts, progression systems, backend APIs, analytics, live operations, cloud infrastructure, and ongoing support.

We can also support full Unity development where the project requires gameplay systems, UI, VR features, testing, deployment, or future feature development.

What does multiplayer infrastructure include?

Multiplayer infrastructure can include dedicated game servers, matchmaking, lobbies, player accounts, progression systems, backend APIs, analytics, monitoring, deployment pipelines, cloud hosting, and live operations support.

These systems sit behind the visible gameplay and help online games remain stable, scalable, and supportable after launch.

Do you only work on funded or existing game projects?

Not only, but multiplayer projects can become complex quickly, so we do look for projects with a realistic scope, clear goals, and a practical budget. We can help with early planning, prototypes, technical architecture, or existing builds that need stronger backend and infrastructure support.

If you are not sure what level of infrastructure your game needs, we can help assess the best starting point.

Hosting, Support & Existing Projects

Do you offer hosting and support after launch?

Absolutely. Many of our client relationships continue long after launch. We provide managed hosting, monitoring, maintenance, content updates, feature development, security improvements, performance checks, and ongoing technical support.

Digital products are rarely truly finished. They need to evolve as your organisation, users, and technology requirements change.

Can you take over an existing website, app, or platform?

In many cases, yes. We can review an existing build, hosting setup, codebase, content management system, plugins, integrations, and technical risks before advising on the best route forward.

Sometimes the right answer is to improve what already exists. Other times a rebuild or phased replacement is more practical. We will give honest guidance based on the condition of the current system.

Can you provide emergency or urgent support?

We can provide urgent support for clients with suitable support arrangements in place. The level of cover depends on the agreement, project type, and hosting setup.

If your website, app, or platform is business-critical, we can discuss the right support plan before launch so expectations are clear.

Troubleshooting & Quick Help

Help, I cannot access my website?

First, check that your internet connection is working and try loading the website on a different device or network. If possible, try both Wi-Fi and mobile data. This helps confirm whether the issue is local to your device or connection.

If you are still having trouble, contact us with the website address, what you are seeing, and any error message that appears.

Help, I am not seeing the correct content on my website?

This is often caused by browser, website, or server caching. Try refreshing the page, opening it in a private browsing window, or checking on another device. If the correct content appears elsewhere, your browser may be showing an older saved version.

If the issue continues, send us the page link and a short description of what looks wrong so we can investigate.

Help, my WordPress website is in maintenance mode?

WordPress can briefly show a maintenance screen while core, theme, or plugin updates are being applied. In many cases it clears automatically after a few minutes.

If the maintenance message does not disappear, contact us and we can check whether an update has stalled or left the site in maintenance mode.

Help, my website is showing an error message?

An error message usually means something needs attention behind the scenes. It could relate to hosting, plugins, code, database connections, third-party services, or configuration changes.

Please contact us with the website address, a screenshot if possible, and any steps that led to the error. We will help identify the cause and advise on the next steps.

Contact CoreTechnics to start your next project

Let's Start The Conversation

Quoted projects, support, and consultation

Planning a new website, app, or digital product? Need reliable technical support or expert advice? We'd love to hear what you're working on and help you find the right next step.

Most of our work is delivered as quoted projects, ongoing support, or paid consultation, with clear scope and practical advice from the start.

Tell us a little about what you need and we'll point you in the right direction. Most enquiries are for quoted project work, ongoing support, or paid consultation.

CoreTechnics

We build digital products that solve real problems. From websites and applications to multiplayer infrastructure and online services, our focus is always on reliability, scalability, and long-term success.

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